On November 17, 2023, the Dissemination of Community Satisfaction Survey (SKM) Results of Yogyakarta City in 2023 was held, a collaboration between CESASS UGM and Public Works, Housing, and Settlement Areas Agency (DPUPKP of Yogyakarta City in 2023. This event is a follow-up to the survey activities that have been carried out.
Located at the Indonesia Room, CESASS 2nd Floor, the event was opened by Prof. Dr. Rini Rachmawati, S.Si., M.T. as the Head of PSSAT UGM and the team leader of SKM of Yogyakarta City in 2023. The speakers are Ir. Hari Setyowacono, M.T. (Head of DPUPKP of Yogyakarta City), Erna Susanti, S.E. (Secretary of DPUPKP of Yogyakarta City), Nini Yuniarti, S.E. (Junior Expert Planner DPUPKP of Yogyakarta City).
One of the objectives of the SKM activity is to improve the quality of public services organized by the DPUPKP of Yogyakarta City, which focuses on development and infrastructure. SKM results are followed up with evaluation, socialization, and improvement to improve the quality of public service delivery. In the future, it is planned to publish the survey results and prepare the final results of the IKM to follow up on the SKM results by all relevant local government agency and disseminate information to a wider audience.
It’s related to SDGs 11 (Sustainable Cities and Communities).
